SHIPPING POLICY

HAVVS Shipping Policy

Contact Information:

• Website: HAVVS

• Email: [havvs2009gmail.com]

• Phone: 8341329916

Order Processing Time

All orders are processed within 1-2 business days of being placed, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times (Within India)

We offer the following shipping methods within India:

• Standard Shipping:

  • Estimated Delivery Time: 4-5 business days

• Express Shipping:

  • Estimated Delivery Time: 2-4 business days (Available for select locations)

Delivery times are estimates and may vary due to factors beyond our control, such as weather, holidays, and carrier delays. While we strive to deliver within the stated timeframe, we cannot guarantee specific delivery dates.

Shipping Charges (Within India)

Shipping charges are calculated based on the delivery address, the weight of your order, and the selected shipping method at checkout.

• Free Shipping: Free Standard Shipping is available on orders over rs2000 within India.

Payment Method

We currently accept prepaid orders only. Cash on Delivery (COD) is not available. Accepted payment methods will be displayed during the checkout process (e.g., credit/debit cards, net banking, UPI).

No Returns Policy

Please note that due to the nature of our products (including hygiene considerations for jewellery and food safety for pickles and powders), we do not accept returns or exchanges.if any issue in the product you can feel free to contact us by whatsapp or gmail with video of the unpacking product.we will try to resolve the issue with utmost care taken for customer satisfaction.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment's progress. Please allow up to 24 hours for tracking information to appear after the shipment has been processed.

Shipping Restrictions

• We currently do not ship to P.O. Boxes or APO/FPO addresses.

• Delivery is limited to serviceable pin codes within India. Please check pin code availability during checkout.

• Some remote locations may have longer delivery times or limited shipping options.

Shipping Issues

• Damaged Items: If your order arrives damaged, please contact us immediately (within 24 hours of delivery) at [havvs2009@gmail.com] with clear photos of the damaged items and packaging. We will assess the situation and work with you to find a suitable solution.

• Lost Packages: If your tracking information indicates that your package has been lost, please contact us at [havvs2009@gmail.com]. We will investigate the issue with the shipping carrier.

• Incorrect Address: It is the customer's responsibility to provide an accurate and complete shipping address. HAVVS is not responsible for delays or non-delivery due to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, you may be responsible for additional shipping charges to reship the order.

Changes to Shipping Policy

HAVVS reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Shipping Policy periodically.

Key Changes and Justifications:

• Explicit No Returns Policy: This is crucial for your product types. I've emphasized the reasons (hygiene, food safety) to help customers understand.

• Payment Method: Very clear statement about "prepaid only" and no COD.

• India Only: we can delivery within India.

• international: we can delivery international orders also

• Pin Code Check: Added a note about checking pin code availability during checkout, which is important in India.

• Damaged Items Clarification: Specific instructions for reporting damaged items with a​ timeframe.

• Contact Information at the Top: Made it easier for customers to find your contact details.

• More Professional Tone: Slightly more formal wording for a professional policy.

Important Notes:

• Legal Review: It's highly recommended that you have a legal professional review this policy to ensure it complies with all applicable Indian laws and regulations.

• Website Integration: Make sure this policy is easily accessible on your website, ideally on a dedicated page linked in the footer and during the checkout process.

• Checkout Integration: Your website platform needs to be set up to handle the shipping calculations based on weight/address and to enforce the "no returns" and "prepaid only" conditions.

• Carrier Selection: Choose reliable shipping partners in India to minimize issues.

• Packaging: Invest in good packaging to protect your delicate items (especially jewellery and pickles) during shipping.